Sunday, October 26, 2014

Delta's Downhill Spiral

What more do you need to know about DELTA Airlines than the latest email to someone who is currently a Platinum flyer with them... i wonder if C E Woolman, the founder of "Delta Air Services" (and at whose desk the current CEO Richard Anderson sits everyday) would think this is the right way to go... basically telling 95% of the people who fly Delta to "Shove it..." today's 'explanation of the new Medallion Reward' program begins:
" If everyone's an Elite Flyer, then No One is..." Maybe they should just start a private airline for the 5% and not have them sully their presence with the vast majority of the flying public (who I admit are not necessarily prime hunks of humanity)... but there is something kind of insipid about that approach... From now on, it doesn't matter how many miles you fly (or how many times you have to put up with Delta's service).. the only thing that really matters is the $$ you spend... they clearly want nothing to do with anyone who isn't paying for First Class with a credit card....and they want that few "Elite" bunch to be the recipient of all the efforts which are made on behalf of the airline. The rest of the plane can just stick it. Or is it just me?

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